Frequently Asked Questions for Global Acquiring
What is LianLian Pay Brasil?
LianLian Pay Brasil is a company of the LianLian Pay Global group, which offers payment solutions for companies from various countries around the world that want to sell their products and services internationally. We are solely responsible for brokering your payment and are not responsible for delivery, tracking, refund or other issues directly related to the product.
How to pay with Pix?
To make a Pix payment, you must first have an account with a bank or financial institution that allows you to make payments with Pix. Then, when you place your order with payment with Pix, you will have two possibilities: Pay by scanning a QR Code or pay by using “Pix Copia e Cola”.
To pay by scanning a QR Code, you must access the app on your mobile phone from your bank or financial institution, enter the payments area with Pix and select the option “Scan QR Code” and point the camera at the QR Code . After scanning the QR Code, the purchase information will appear. If they agree with your purchase details, click on “Confirm”. Your payment will be finalized.
To pay through “Pix Copia e Cola”, you must access the application on your cell phone, Internet Banking or go to a 24-hour teller of your bank or financial institution, enter the payment area with Pix and select the option “Pix Copy and Paste” and enter the transaction code. After reading the Code, the purchase information will appear. If they agree with your purchase details, click on “Confirm”. Your payment will be finalized.
How do I contact LianLian Pay Brasil?
LianLian Pay Brasil has three communication channels:
– Email: business@lianlian.com.br
– Telephone: (11) 2844-8588, from 9 am to 6 pm
– WhatsApp: (11) 99787-9725, from 9 am to 6 pm
What is Pix?
Pix is a payment method that allows transfers and payments in seconds and at any time of day. Pix was created by the Central Bank of Brazil and serves as an alternative to TED, DOC and debit cards, being completely free for Individuals. This means that by selecting Pix, your purchase will be paid for almost instantly.
How to pay with Pix using QR Code?
To pay by scanning a QR Code, you must access the application on your mobile phone from your bank or financial institution, enter the payments area with Pix and select the option “Scan QR Code” and point the camera at the QR Code . After scanning the QR Code, the purchase information will appear. If they agree with your purchase details, click on “Confirm”. Your payment will be finalized.
Problems with Pix payment
After you checkout and select payment through Pix, you will have 24 hours to complete your order payment. After this period, it will no longer be possible to pay the Pix and you will need to place a new order on the LianLian Pay Brasil partner website/app.
Privacy and Security
LianLian Pay Brasil works to bring the highest level of security and privacy to the data of its partners and their buyers. To better understand how LianLian Pay Brasil handles this, you can access our Privacy and Security policies.